shipping & returnS

SHIPPINg policy

shipping costs

Shipping costs vary depending on location and will calculated for you automatically at checkout.

delivery deadlines

All national and international orders are shipped with DHL Express.

SWITZERLAND : Next-day delivery.

EU1 / EU 2 : 2-5 Business days.

AM 1 / /AP 1 / ROW : 2-5 Business days.

PLEASE NOTE : SHIPPING DAYS, VAT AND CUSTOMS DUTIES MAY VARY FROM COUNTRY TO COUNTRY

RETURN policy

RETUrNS

We accept returns on full price orders within 10 days from the original shipping date. If the 10 day period is not respected, we can not offer you an exchange or a refund.

To be eligible for return, the item must be unused, in the condition in which you received it and in it’s original packaging. We also require proof of purchase.

To request a return or exchange, please contact us at orders@layesion.com.

REFUNDS / exchanges

Once your return is received and inspected, you will receive an email notifying you whether your item is eligible for a refund. If your item is approved, your refund will be processed and credited automatically to the credit card with which you made the purchase. Please note that this process may take up to 10 days.

We only replace items if they are defective or damaged. If you would like to exchange it for the same item, please contact us at orders@layesion.com.

shipping

To return your product, please contact us at orders@layesion.com.

You are responsible for paying the shipping costs involved in returning your item. These costs are non-refundable.

Please ensure to ship your return item using a trackable shipping service. We do not guarantee that we will receive your returned item.

WE DO NOT ACCEPT ANY RETURNS FOR CUSTOM ITEMS